A structural model of information system quality: an empirical research
نویسندگان
چکیده
Assessing the quality of a delivered system has been one of the major challenges for researchers as well as for the practitioners (organizations). There is the need of a multidimensional instrument capable of measuring the quality of an information system, that instrument would provide valid information that helps an organization to take decisions in order to improve and assure the quality of its information systems. On the other hand, the majority of IS researchers are still not sufficient validating their instruments and there is the need of empirical findings. This research-in-progress paper proposes a model to measure the quality of an information system and uses the statistical approach Partial Least Squares (PLS) for its validation.
منابع مشابه
Measuring the effectiveness of human resource information systems in national iranian oil company an empirical assessment
While the growth of MIS investment and its influence is making MIS evaluation ever more indispensable, little attention has been paid to assessing and communicating system effectiveness. This paper attempts to empirically assess the effectiveness of integrated human resource information system in Iranian oil industry. As suggested by recent research, the widely accepted IS success model is...
متن کاملThe Impact of Accounting Information System on User Satisfaction: Empirical Studies on Local Government Bank
This study aims at investigating the factors that affect a user’s satisfaction of accounting information systems based on the quality and the perceived usefulness of such systems, and the quality of data involved. The paper analyses the given factors on data collected from Bank Sumut, Indonesia. In addition, this research also aims to find out whether the influence of perceived ease of use can...
متن کاملData envelopment analysis in service quality evaluation: an empirical study
Service quality is often conceptualized as the comparison between service expectations and the actual performance perceptions. It enhances customer satisfaction, decreases customer defection, and promotes customer loyalty. Substantial literature has examined the concept of service quality, its dimensions, and measurement methods. We introduce the perceived service quality index (PSQI) as a sing...
متن کاملSupplier Development Activities and Buying Firm’s Performance: An Empirical Investigation of Iranian SMEs
This study attempts to investigate the major antecedent factors that influence manufacturing SMEs intentions toward the implementation of supplier development activities in Iranian SMEs. In order to achieve this objective, the research constructs were developed. The conceptual framework underlying this study was based on the theories of supplier development activities and social capital. These...
متن کاملA Structural Model for Evaluation of the Structural Complexity Dimensions of Health and Treatment Network of Firuzabad, Fars Province, Iran, using Design Structure Matrix and Quality Function Deployment Techniques
Summery: One of the latest methods for analysis of structural complexity is, Design Structure Matrix which has been used and has been given, lots of attention in academic and scientific centers in recent years. This project was undertaken in order to reveal the structural complexity of Frirooz Abad (Fars Province) Healthcare network. This analytical research has descriptive and realistic dime...
متن کامل